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While Ladbrokes remains a betting brand that’s most synonymous with the high street, it has continued to transition online over the course of the last 20 years.
Overall, Ladbrokes is a brand with more than 100 years’ experience in the field of sports betting, while its online casino is now one of the best and most popular in the whole of the UK and Ireland.
You can find a comprehensive Ladbrokes Casino review here, but we’ve broken down some of the key considerations for players below.
What’s in the Ladbrokes Welcome Offer?
Ladbrokes is currently running two distinct welcome offers; one for its casino platform and another for its sportsbook.
The casino promotion translates into a relatively limited and simple offer for punters to understand, with this taking the form of a €50 bonus.
To access these funds, you simply need to deposit and wager the minimum amount of €10, at which point €50 will be credited to your bonus balance. Any winnings that you subsequently accrue will be subject to wagering requirements of 40x the bonus value too, with this relatively high given the relatively restricted nature of the promotion.
In practical terms, this means that opting in to the €50 bonus will create a playthrough requirement of €2,000, which must be fulfilled in just 30 days. This is quite oppressive, and well beyond the means of most casual players.
However, there’s a sportsbook welcome bonus to keep you going too, with this offering new players a bonus of €20 when they deposit and placing an initial qualifying bet of €5.
The wagering requirements in-play here are also 40x the value of the bonus, but in this case it would only create a playthrough amount of €800.
What Games are Available at Ladbrokes?
It’s estimated that slots currently account for more than two-thirds of the total online GGY in Ireland and the UK, so it should come as no surprise that this vertical dominates Ladbrokes’ casino platform.
To this end, there are more than 500 slots available through the site, including themed classics like RoboCop, Jekyll & Hyde, Terminator Genisys and The Matrix (with the latter two both official movie slots).
You can also find a huge range of progressive jackpot slots, many of which have been developed by the iconic Playtech brand. This includes the ‘Age of Gods’ series, which features 13 different titles and offers players access to six and seven-figure winnings in many instances.
In total, there are more than 100 different progressive jackpot slots at Ladbrokes, so you’ll be spoiled for choice if you’re a slots’ fan who likes to pursue the biggest cash prizes.
There’s also table games on offer at Ladbrokes, while this is also one of the few mainstream platforms on the market to offer a specialist poker vertical. This includes various, high-value ‘Sit & Go’ tournaments, which enable you to compete for real money against similarly skilled players.
Is There Good Customer Service on Offer?
There are various reasons why customer service is so important to businesses, from increased sales to the cultivation of trust and loyalty amongst their consumer base.
This is arguably even more important from the perspective of online casinos, with the iGaming industry often besieged by bad press and negative misconceptions.
Fortunately, the Ladbrokes platform excels in this respect, offering 24/7 customer support through a number of accessible and interactive channels.
At the heart of this is a vast and comprehensive help centre, which hosts a number of detailed user guides and an interactive FAQ page complete with search tool to help you hone in on specific answers.
You can also contact the Ladbrokes support team through a live chat feature, which boasts swift response times and incredibly friendly staff members.
What’s more, the platform is contactable through a freephone telephone number and an email address, with both of these channels ideal for complex and less urgent queries that may require a little more time to resolve adequately.
We’d recommend checking out the FAQ page before you take the time to contact the support team directly, as you’re likely to find precisely what you’re looking for here.
While Ladbrokes is synonymous with on and offline sports betting, it’s a relative newcomer to the online casino market. However, it has still managed to make a splash in the market, thanks largely to its outstanding level of customer support and the wide range of games on offer.
Of course, there’s also a viable and accessible sportsbook on offer at Ladbrokes, enabling you to satisfy all of your betting needs through a single interface.
However, the platform’s welcome bonus is a little restrictive in terms of value, while the wagering requirements in play appear slightly disproportionate to the amount of cash added to your bonus balance.