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The New Zealand iGaming market continues to grow at an exponential rate, with this creating a scenario where a growing number of operators are competing for a smaller share of the marketplace.
One of these operators is the Caxino Casino, which despite being launched in June 2020 under the Rootz Limited brand has already managed to carve itself a niche in the marketplace.
We’ve produced a brief Caxino Casino review, as we appraise the welcome offer, games’ library and quality of customer support on offer!
What’s in the Platform’s Welcome Offer?
We’ll start at the beginning, with the Caxino Casino currently offering a 100% deposit match up to the value of €200 to new players who register for an account.
What’s more, players who make the minimum qualifying deposit of €10 will also earn up to 100 free spins, which are distributed evenly over a number of days and can be deployed across a fixed number of slots.
This is a cashable bonus offer, and one that’s actually quite competitive in the real-time Canadian marketplace.
To appraise its full value, however, you also need to review the wagering requirements in play. In truth, these vary across different verticals, so you’ll need to review the T&Cs in full and make a final decision based on your preferred iGaming activities.
In general terms, slots are subject to 35x wagering requirements. So, if you credit your account with €10 and receive a further €10 with which to play, you’ll have to play through a total of €350 before being eligible to make a withdrawal.
However, the wagering requirements increase to 70x the value of the bonus when playing American Roulette and blackjack iterations. So, if your €10 bonus funds are wagered through these verticals, the playthrough amount doubles to €700. This represents a significant difference, and one that players must pay attention to before depositing their hard-earned cash.
Also, you should note that any winnings earned through your free slots will also be subject to 35x wagering requirements. These are capped at just €20 so this amount should be relatively low, but you’ll need to factor this in when appraising the true value of the welcome offer.
What Games are Available Through the Caxino Platform?
A simple browse of Caxino’s games’ library reveals a large number of titles, with more than 800 included in the slots vertical alone.
This section includes a number of popular and well-represented sub-categories, including Daily Jackpot, Drop & Wins, Megaways and Mega Jackpot (or progressive) games. The Mega Jackpot games can deliver seven-figure prizes in excess of €2 million, which will definitely appeal to the nation’s army of high-rollers.
Caxino Casino is also home to a large number of themed slots, including Jurassic Park, Lara Croft: Temples and Tombs and television’s very own cult classic Peaky Blinders.
The latter slot is an official title and based directly on the TV series, and one that combines high-octane gameplay with exceptional winnings for players to enjoy.
You’ll also be pleased to know that the Caxino Casino has made several of its games available through both mobile Internet and native smartphone apps, including Starburst, Wheel of Wishes and Blackjack Party.
This is an important consideration, particularly with more than 70% of people in NZ now using the smartphone to wager online.
A Look at Caxino’s Quality of Customer Service
The easiest way to make contact with the customer service team at Caxino is through the site’s live chat feature, which is located in the bottom left-hand corner of the homepage.
This feature is easy to access and available 24/7, while it’s not uncommon for customer service agents to answer your queries in minutes (although they may take a little longer during particularly busy periods).
You can also access the Customer Support icon at the bottom of the screen, which enables you to contact the team by email and raise your query in writing.
The site has also built a helpful FAQ section, which features multiple ‘how-to’ guides, answers to some of the most common queries and an up-to-date new section that reports the latest industry news more wisely.
In truth, Caxino Casino is an excellent and increasingly popular gambling brand, and one that offers accessible customer services and a particularly large range of games.
While the welcome bonus is actually quite generous, it’s also weighed down heavily by quite stringent wagering requirements for players who aren’t spending the bulk of their money on slots.
So, if you like blackjack or prefer to play games such as American roulette, Caxino may not be the site for you.
Still, there remains a great deal to recommend this site, especially if you like to choose from a broad range of games and are a keen slots’ enthusiast!