Monthly Archives: October 2022

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While Ladbrokes remains a betting brand that’s most synonymous with the high street, it has continued to transition online over the course of the last 20 years.

Overall, Ladbrokes is a brand with more than 100 years’ experience in the field of sports betting, while its online casino is now one of the best and most popular in the whole of the UK and Ireland.

You can find a comprehensive Ladbrokes Casino review here, but we’ve broken down some of the key considerations for players below.

What’s in the Ladbrokes Welcome Offer?

Ladbrokes is currently running two distinct welcome offers; one for its casino platform and another for its sportsbook.

The casino promotion translates into a relatively limited and simple offer for punters to understand, with this taking the form of a €50 bonus.

To access these funds, you simply need to deposit and wager the minimum amount of €10, at which point €50 will be credited to your bonus balance. Any winnings that you subsequently accrue will be subject to wagering requirements of 40x the bonus value too, with this relatively high given the relatively restricted nature of the promotion.

In practical terms, this means that opting in to the €50 bonus will create a playthrough requirement of €2,000, which must be fulfilled in just 30 days. This is quite oppressive, and well beyond the means of most casual players.

However, there’s a sportsbook welcome bonus to keep you going too, with this offering new players a bonus of €20 when they deposit and placing an initial qualifying bet of €5.

The wagering requirements in-play here are also 40x the value of the bonus, but in this case it would only create a playthrough amount of €800.

What Games are Available at Ladbrokes?

It’s estimated that slots currently account for more than two-thirds of the total online GGY in Ireland and the UK, so it should come as no surprise that this vertical dominates Ladbrokes’ casino platform.

To this end, there are more than 500 slots available through the site, including themed classics like RoboCop, Jekyll & Hyde, Terminator Genisys and The Matrix (with the latter two both official movie slots).

You can also find a huge range of progressive jackpot slots, many of which have been developed by the iconic Playtech brand. This includes the ‘Age of Gods’ series, which features 13 different titles and offers players access to six and seven-figure winnings in many instances.

In total, there are more than 100 different progressive jackpot slots at Ladbrokes, so you’ll be spoiled for choice if you’re a slots’ fan who likes to pursue the biggest cash prizes.

There’s also table games on offer at Ladbrokes, while this is also one of the few mainstream platforms on the market to offer a specialist poker vertical. This includes various, high-value ‘Sit & Go’ tournaments, which enable you to compete for real money against similarly skilled players.

Is There Good Customer Service on Offer?

There are various reasons why customer service is so important to businesses, from increased sales to the cultivation of trust and loyalty amongst their consumer base.

This is arguably even more important from the perspective of online casinos, with the iGaming industry often besieged by bad press and negative misconceptions.

Fortunately, the Ladbrokes platform excels in this respect, offering 24/7 customer support through a number of accessible and interactive channels.

At the heart of this is a vast and comprehensive help centre, which hosts a number of detailed user guides and an interactive FAQ page complete with search tool to help you hone in on specific answers.

You can also contact the Ladbrokes support team through a live chat feature, which boasts swift response times and incredibly friendly staff members.

What’s more, the platform is contactable through a freephone telephone number and an email address, with both of these channels ideal for complex and less urgent queries that may require a little more time to resolve adequately.

We’d recommend checking out the FAQ page before you take the time to contact the support team directly, as you’re likely to find precisely what you’re looking for here.

In Summary

While Ladbrokes is synonymous with on and offline sports betting, it’s a relative newcomer to the online casino market. However, it has still managed to make a splash in the market, thanks largely to its outstanding level of customer support and the wide range of games on offer.

Of course, there’s also a viable and accessible sportsbook on offer at Ladbrokes, enabling you to satisfy all of your betting needs through a single interface.

However, the platform’s welcome bonus is a little restrictive in terms of value, while the wagering requirements in play appear slightly disproportionate to the amount of cash added to your bonus balance.

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The New Zealand iGaming market continues to grow at an exponential rate, with this creating a scenario where a growing number of operators are competing for a smaller share of the marketplace.

One of these operators is the Caxino Casino, which despite being launched in June 2020 under the Rootz Limited brand has already managed to carve itself a niche in the marketplace.

We’ve produced a brief Caxino Casino review, as we appraise the welcome offer, games’ library and quality of customer support on offer!

What’s in the Platform’s Welcome Offer?

We’ll start at the beginning, with the Caxino Casino currently offering a 100% deposit match up to the value of €200 to new players who register for an account.

What’s more, players who make the minimum qualifying deposit of €10 will also earn up to 100 free spins, which are distributed evenly over a number of days and can be deployed across a fixed number of slots.

This is a cashable bonus offer, and one that’s actually quite competitive in the real-time Canadian marketplace.

To appraise its full value, however, you also need to review the wagering requirements in play. In truth, these vary across different verticals, so you’ll need to review the T&Cs in full and make a final decision based on your preferred iGaming activities.

In general terms, slots are subject to 35x wagering requirements. So, if you credit your account with €10 and receive a further €10 with which to play, you’ll have to play through a total of €350 before being eligible to make a withdrawal.

However, the wagering requirements increase to 70x the value of the bonus when playing American Roulette and blackjack iterations. So, if your €10 bonus funds are wagered through these verticals, the playthrough amount doubles to €700. This represents a significant difference, and one that players must pay attention to before depositing their hard-earned cash.

Also, you should note that any winnings earned through your free slots will also be subject to 35x wagering requirements. These are capped at just €20 so this amount should be relatively low, but you’ll need to factor this in when appraising the true value of the welcome offer.

What Games are Available Through the Caxino Platform?

A simple browse of Caxino’s games’ library reveals a large number of titles, with more than 800 included in the slots vertical alone.

This section includes a number of popular and well-represented sub-categories, including Daily Jackpot, Drop & Wins, Megaways and Mega Jackpot (or progressive) games. The Mega Jackpot games can deliver seven-figure prizes in excess of €2 million, which will definitely appeal to the nation’s army of high-rollers.

Caxino Casino is also home to a large number of themed slots, including Jurassic Park, Lara Croft: Temples and Tombs and television’s very own cult classic Peaky Blinders.

The latter slot is an official title and based directly on the TV series, and one that combines high-octane gameplay with exceptional winnings for players to enjoy.

You’ll also be pleased to know that the Caxino Casino has made several of its games available through both mobile Internet and native smartphone apps, including Starburst, Wheel of Wishes and Blackjack Party.

This is an important consideration, particularly with more than 70% of people in NZ now using the smartphone to wager online.

A Look at Caxino’s Quality of Customer Service

The easiest way to make contact with the customer service team at Caxino is through the site’s live chat feature, which is located in the bottom left-hand corner of the homepage.

This feature is easy to access and available 24/7, while it’s not uncommon for customer service agents to answer your queries in minutes (although they may take a little longer during particularly busy periods).

You can also access the Customer Support icon at the bottom of the screen, which enables you to contact the team by email and raise your query in writing.

The site has also built a helpful FAQ section, which features multiple ‘how-to’ guides, answers to some of the most common queries and an up-to-date new section that reports the latest industry news more wisely.

In Summary

In truth, Caxino Casino is an excellent and increasingly popular gambling brand, and one that offers accessible customer services and a particularly large range of games.

While the welcome bonus is actually quite generous, it’s also weighed down heavily by quite stringent wagering requirements for players who aren’t spending the bulk of their money on slots.

So, if you like blackjack or prefer to play games such as American roulette, Caxino may not be the site for you.

Still, there remains a great deal to recommend this site, especially if you like to choose from a broad range of games and are a keen slots’ enthusiast!